There will be a time when our clients need to take a deep dive into their existing business model and evaluate what changes need to be made in order to stay ahead of their competition.

Some changes are a complete transformation and others are minor tweaks. In either case, we take a surgical approach and implement small changes along the way to ensure that we don’t “shock” the system and everyone from top-down is adapting to the changes successfully.

<Talk about john moore stuff – protection plan into membership program>